User Support Material

All documents, posters, presentations, workshops, assignments, exams, online training and the like, needed to train end users in using the application. Roles involved: Subject Matter Expert Product Owner, System Administrator Output of tasks: Develop User Support Material On the basis of Work Products: Use Case Specification, (standards in the demand organization) Input for tasks: Execute User Acceptance Tests Train the organization Workflows: Preparation Workflow, Acceptance Workflow, Finalization Workflow